Month-end is a reconciliation exercise.
Projects in one tool, time in another, billing in spreadsheets. Profitability is assembled after the fact, when it is too late to act on.
Solutions · Professional Services
Delivery, time and billing — finally one record.
HaloPSA connects contracts, projects, time capture and billing for teams that deliver services to external customers — MSPs, consultancies and professional-services organisations.
The problem
What you are carrying today.
Scope creep has no paper trail.
Work drifts beyond the contract because nobody can see the agreement next to the actuals. Write-offs become a habit, not an exception.
Delivery and support don't connect.
The project team hands over to support by email. Context, documentation and commitments made during delivery never reach the people running the service.
The intended outcome
One platform from signed contract to paid invoice: projects templated from the agreement, time captured where the work happens, billing prepared from actuals — and margin visible while there is still time to protect it.
Relevant capabilities
What we put to work.
Platform capabilities follow the documented Halo product scope; specific modules and inclusions are confirmed during discovery.
Contracts & Agreements
Service agreements with defined scope, rates and SLAs — the commercial truth every project and ticket is measured against.
Project Management
Projects templated from the contract, with tasks, milestones and dependencies visible next to live service work.
Time Capture
Time logged against real work with billable and internal time explicit — designed for adoption, not timesheet policing.
Billing Preparation
Invoices prepared from contracted rates and actuals, handed to your finance system through integration — not re-keyed.
Resource Visibility
Who is working on what, against which commitment — utilisation and capacity visible to delivery leadership.
Margin & Delivery Reporting
Profitability per contract, project and customer in real time, with service reviews built on shared numbers.
Workflow example
From signed contract to paid invoice.
A conceptual illustration — not a product screenshot. The exact workflow is designed with your team during the engagement.
Intended resultService delivery as a connected practice — not a monthly reconciliation.
- 01
Account owner
Contract signed — scope, rates and SLAs recorded once, in the platform.
- 02
Delivery lead
Project created from a template matched to the agreement; milestones linked to billing events.
- 03
Delivery team
Time logged against tasks as work happens; billable versus internal is never ambiguous.
- 04
Finance
Invoice prepared from actuals at the milestone; margin and utilisation reviewed on live data.
Nilantheon's delivery scope
What we own, end to end.
One accountable delivery relationship — the person who scopes the engagement is the person who runs it. Scope is confirmed in writing during discovery.
- PSA process design — contract types, rate cards, billing models
- Project templates and delivery playbooks matched to your offerings
- Time-capture design that fits how your consultants actually work
- Billing and finance-system integration (accounting stays in your ERP)
- Handover workflows from project delivery into ongoing support
- Margin, utilisation and delivery reporting for leadership
- Phase 01
Discover
Current state, risks, workflows and acceptance criteria agreed with your team.
- Phase 02
Design
Target catalogue, workflow blueprints, data model and integration surface.
- Phase 03
Configure & Connect
Build on Halo, wire integrations, migrate data, rehearse cutover.
- Phase 04
Validate & Launch
Parallel-run, training, hypercare and acceptance against the criteria.
- Phase 05
Improve
Service review cadence, change backlog and continuous improvement.
Questions
Asked before you ask.
Next step
Bring the problem. We will shape the engagement.
In the first conversation we will understand your environment, identify priority workflows and agree a practical next step. No fixed quote from one call — that is what the scoped engagement is for.